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Central Quality Assurance Program (CQA)™ Quality vs "Quality Assurance" Most cleaning and maintenance companies claim to provide "high quality" services, but what is your assurance that a particular quality standard has been achieved? With so many ways to interpret "quality," even vendors that provide reasonably good service may not be able to ensure measurable consistency. We realize that departments, buildings and entire companies have different requirements, so our cleaning and maintenance programs will reflect your unique needs. The 100-Point Central Quality Assurance (CQA) Program™ ensures that we deliver what we promise. We focus on the essential variables that impact cost, attention frequency, performance standards, and report accountability. Together, we identify and qualify each variable to develop a quality profile that clearly defines the quality standards for each aspect of your facility, using a 100-point scale. Based on this profile, we develop a cleaning and maintenance program, tailored to your 'hot spots,' ensuring that all 100 points are being met. The CQA™ also gives us a way to document our results to you. Getting Started With CQA,™ Central can help you define, design, and deliver on all of your quality assurance needs. Call us today to schedule a brief meeting, followed by a walkthrough of your facility. We will deliver a customized proposal to you within two weeks. For more information, contact us at 412-922-4131. The Central Flex Plan™ The Central Environmental Responsibility Program (CERP)™ About Us | Solutions | Services | Safety and Security | Links & Information | Feedback | Contact Us | Home © 2009 Central Maintenance, 61 East Crafton Avenue, Pittsburgh, PA 15205, 412-922-4131 |